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Each vaporizer is covered by an individual warranty by the manufacturer. Although it varies by manufacturer, the minimum warranty is 1 year and many are covered longer.
Session Signature line vaporizers are covered by a 2 year warranty against defects.
Please contact us, for specifics on vaporizer warranties.
For official Session Vaporizer products, your warranty covers defects in electronic components for a period of two years from the date of original retail purchase from www.SessionVapor.com. If a defect exists, you will be given one of the following options:
Due to the nature of the product, there is no warranty coverage or replacement available disposable cartridges or other non-electronic parts. Our warranty does not cover normal wear and tear, dents, scratches, broken glasses/plastics, loss, or theft. This warranty excludes damages resulting from abuse, accident, modifications or other causes that are not defects in materials and workmanship. Customization of your product voids your warranty.
We cannot offer warranty services on any Session Vapor branded items sold from any un-authorized retailer or marketplace-style sites including, but not limited to, eBay, Amazon, DHGate, and Alibaba.
Refunds are limited to the original purchase price. No other person is authorized to modify this limited warranty. This warranty cannot be transferred or reassigned.
Contact us by submitting a ticket, select "Warranty". Make sure to include your order number, product and a detailed description of the issues so we can start the warranty service. Videos or pictures are recommended if available. You will receive a reply within 1 - 3 business days to coordinate a replacement or refund of your Session product.