Your warranty covers defects in electronic components for a period of two years from the date of original retail purchase from www.SessionVapor.com. If a defect exists, you will be given one of the following options:
- Repair the product at no charge using new or refurbished parts
- Exchange the product with a functional equivalent product that is new or refurbished
- Refund the original purchase price
WHAT’S NOT COVERED
Due to the nature of the product, there is no warranty coverage or replacement available disposable cartridges or other non-electronic parts. Our warranty does not cover normal wear and tear, dents, scratches, broken glasses/plastics, loss, or theft. This warranty excludes damages resulting from abuse, accident, modifications or other causes that are not defects in materials and workmanship. Customization of your product voids your warranty.
We cannot offer warranty services on any Session Vapor branded items sold from any un-authorized retailer or marketplace-style sites including, but not limited to, eBay, Amazon, DHGate, Alibaba and
Refunds are limited to the original purchase price. No other person is authorized to modify this limited warranty. This warranty cannot be transferred or reassigned.
HOW TO OBTAIN WARRANTY SERVICE
Contact us by submitting a ticket, select "Warranty". Make sure to include your order number, product and a detailed description of the issues so we can start the warranty service. Videos or pictures are recommended if available. You will receive a reply within 1 - 3 business days to coordinate a replacement or refund.